Contact Us
If you need to get in contact with us, there are several ways that we can help. Please see below for the options available.
Contact Us
Requesting information in an alternative format
To request information or any of our key documents is an alternative format such as braille, easy to read, larger print, audio or other format, please call 0300 124 820. Alternatively, you send us an SMS or Whatsapp message to 07471 038 629 or email us at surreywcs@rosscare.co.uk quoting the publications title plus the format you require.
Send Us A Message
Please do not include any sensitive personal or medical information in these forms.
Online Enquiry Form
For any non-urgent general enquiries, please complete this form and we will aim to respond to you as soon as possible.
If your message is urgent, please call the Customer Services team on 0330 124 820 or message 07471 038 629.
Request a Repair Online
To request a repair, please complete this form. We will aim contact you to make an appointment to attend your location for a repair within five days*.
*Acquiring replacement parts for some complex chairs may take a little longer.
Out-of-Hours Emergency Service
If you have an emergency repair that needs attending to outside of our normal working hours, please call the standard telephone number on 0330 124 8210, your call will be directed to the out-of-hours service team, who will gladly assist you.
0330 124 8210Out-of-Hours Telephone
