Ross Care Achieves ‘Excellent’ 4.8 Trustpilot Rating

Ross Care is proud to have achieved an ‘Excellent’ 4.8-star rating on Trustpilot, based on more than 800 reviews from service users across our NHS Wheelchair Services and Approved Repairer contracts.

The rating reflects the dedication and professionalism of colleagues across the organisation, with reviews consistently highlighting responsive communication, person-centred support and a commitment to delivering high-quality care. Service users frequently praise the friendliness, reliability and expertise of Ross Care teams, as well as their willingness to go above and beyond to meet individual needs.

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New Contract Announcements

Ross Care is pleased to announce the successful mobilisation of the new Cambridgeshire and Peterborough Wheelchair Service, commissioned by NHS Cambridgeshire and Peterborough Integrated Care Board (ICB), which commenced on 11 May 2026. The service provides wheelchair assessment, provision, maintenance and repair services for wheelchair users across the region.

We are also delighted to confirm that Ross Care has been awarded the Staffordshire Wheelchair Service, commissioned by NHS Staffordshire and Stoke-on-Trent Integrated Care Board, with mobilisation currently underway ahead of service commencement in October 2026.

In addition, Ross Care has successfully retained the contract for the Specialist Wheelchair Service for Children, Young People and Adults, commissioned by NHS Nottingham and Nottinghamshire Integrated Care Board...

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Ross Care Engages with Families and Service Users at Kidz to Adultz South 2026

Ross Care was delighted to attend the 25th Annual Kidz to Adultz South exhibition at the Farnborough International Exhibition & Conference Centre in May.

The event provided an excellent opportunity for teams from our NHS Wheelchair Services, including Surrey, East Sussex, Hampshire, Kent and Barnet, to engage directly with service users, families, carers and healthcare professionals. Throughout the day, colleagues welcomed visitors to the Ross Care stand, offering advice, answering questions and providing support in an accessible and friendly environment.

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Ross Care to Exhibit at Kidz to Adultz South 2026

Ross Care is delighted to announce that we will be exhibiting at the 25th Annual Kidz to Adultz South exhibition, taking place on Tuesday 12th May 2026 at the Farnborough International Exhibition & Conference Centre.

As a leading provider of NHS Wheelchair Services, we are looking forward to meeting service users, families, carers and healthcare professionals from across the South East for what promises to be an informative and engaging event.

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International Wheelchair Day 2026

International Wheelchair Day: Celebrating the People and Purpose Behind Ross Care as a Wheelchair Services Provider 

Ross Care is the UK’s leading provider of NHS Wheelchair Services and NHS-approved wheelchair repairs... On International Wheelchair Day, we reflect not only on the essential role wheelchairs play in enabling independence, but on the skilled professionals and service users who give that work meaning every day.

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Ross Care Wins BHTA Community Engagement Award

Ross Care is delighted to announce that we have been named the winner of the Community Engagement Award by the British Healthcare Trades Association. This recognition reflects the fantastic work taking place across our organisation to actively engage with Service Users in their communities and support their wellbeing.

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Could you be a part of the Whizz-Kidz Collective?

At Ross Care, we are committed to improving the lives of children and young people who use wheelchairs. As a trusted provider of NHS Wheelchair Services, we understand that mobility is just one part of the journey - true empowerment and inclusion come from community, confidence, and opportunity.

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