Ross Care has over 60 years’ experience in delivering high quality wheelchairs services and is the leading specialist provider and approved repairer in the UK. Unrivalled heritage, with a leading reputation for clinical quality and governance, Ross Care’s differentiated end-to-end service proposition covers the entire service user pathway. This includes catering to the highly complex needs of service users through our market leading manufacturer Consolor. Securing its first outsourced contract in the 1970s, Ross Care has grown to operate 40 long term contracts across England and Wales, covering 45% of the population and providing services to nearly 400,000 wheelchair service users. Ross Care employs nearly 500 team members operating out of 25 service centres, with the head office located in Wallasey.
Have you been issued either a Wheelchair or other equipment from the NHS or Local Authority?
As an approved repairer for the NHS we provide a full & comprehensive free repair service, should your NHS wheelchair develop a fault. We operate from ten Service Centres and four Clinical Assessment Centres across the England & Wales. This enables us to provide excellent local coverage and response times for our NHS wheelchair users. We have skilled Field Service Engineers out on the roads each day each who each carrying large stocks of wheelchair parts and spares to achieve a very high percentage of first-visit-fixes.
Supporting Self Purchased Equipment
Looking to buy equipment? - Our key sale areas include:
Visit one of our five UK stores for fantastic facilities including; Qualified staff, industry experts and a comprehensive range of mobility and care equipment.
Ross Care Aftersales Support
We are here to support you for the lifetime of your mobility equipment or even if you just need a one-off repair.