About Us
Ross Care is the UK's premier provider of high-quality NHS Wheelchair Services. We also provide NHS Approved Repair (AR) Services across the UK and we support self purchased equipment through our Mobility Shops.
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Ross Care is a leading provider of NHS Wheelchair Services, Approved Repair Services repairs, and also offers Mobility equipment sales and support through our Shops.
We support the entire service user pathway, addressing even the most complex needs through our market-leading manufacturer, Consolor. Since securing our first outsourced contract in the 1970s, Ross Care has expanded to manage 40 long-term contracts across England and Wales, serving around 400,000 wheelchair users and covering 45% of the population. Our dedicated team of nearly 500 professionals operates from 29 service centres, with our head office located in Wallasey.
We operate Service Centres and Clinical Assessment Centres across England & Wales. This enables us to provide excellent local coverage and response times for our NHS wheelchair users. We have skilled Field Service Engineers out on the roads each day, each carrying large stocks of wheelchair parts and spares to achieve a very high percentage of first-visit-fixes.
Ross Care joined the Medequip group in 2023.
We provide a number of fully integrated Wheelchair and Postural Management Services to eligible individuals on behalf of the NHS. We may work with community health and social care teams to ensure you receive a holistic service and are aware of all the options available to you.
Learn more about our Wheelchair Services
We provide a number of Approved Repair (AR) services. This is a free repair and maintenance for NHS wheelchairs and associated equipment on behalf of Wheelchair Services across the UK. Our teams will repair and maintain the equipment provided to you for as long as you require it.
Learn more about our Approved Repair services
Our Mobility Shops in Ellesmere Port and in Sheffield help support self-purchased equipment and offer a wide range of mobility aids and daily living equipment, from wheelchairs, scooters and walking aids to rise-and-recline chairs and home gadgets.
Learn more about our Shops
Our sister company, Consolor provides posture, seating and mobility assessment services to NHS wheelchair services and private clients across the UK. Founded in 2006, Consolor was born through a desire to provide the best possible seating, mobility systems and other rehabilitation products, with a service to match.
Consolor's dedicated team of clinical seating specialists and the extensive range of seating solutions they offer ensure that they can provide you with expert advice on the most appropriate seating solution tailored to your individual needs.
We understand that many people rely heavily on the mobility equipment they use and the significant impact on their lives should a fault occur. This is why we are passionate about providing a professional service dedicated to equipment that provides independence. Our mobility shops each have dedicated and experienced mobile engineers. We can help with a range of repairs, including flat tyres, faulty batteries, electrical faults, crash damage repair, faulty electrics, adjustments and setups.
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