Company Policies
Please find links below to our most commonly asked for policies. If you’re looking for something that isn’t listed above, please contact us, and we’ll get back to you.
Company Policies
Requesting information in an alternative format
To request information or any of our key documents is an alternative format such as braille, easy to read, larger print, audio or other format, please email us at enquiries@rosscare.co.uk quoting the publications title plus the format you require. You can also request this from your local Ross Care service centre team, a full list of our locations and how to get in touch with them can be found on our Contact page.
Safeguarding
COVID-19 Risk Assessments
Privacy Information
Gender Pay Gap Report
Slavery & Human Trafficking Statement
Accreditations
Welsh Language Standards
Ross Care's North Wales Approved Repairer Service operates in accordance with the Welsh Language Standards.
Online Retail Customer-Specific Policies
Customer Service Charter
Environmental Policy Statement
Corporate Social Responsibility
