Useful Documents This page contains a collection of documents which Service Users may be referred to in order to support your assessment or use of Ross Care's NHS Wheelchair Services.

Requesting information in an alternative format

To request information or any of our key documents in an alternative format such as braille, easy read, larger print, audio, or other format, please email us at enquires@rosscare.co.ukquoting the publication title plus the format you require.

Frequently Asked Questions for the Provision of an NHS Powered Wheelchair for Adults (168)

This guide aims to answer the commonly asked questions in relation to the criteria and provision of a powered wheelchair. There are links to other organisations that can also offer advice in relation to powered wheelchairs. If you do not find the answer to your question, please contact the Wheelchair Service.

Barnet Wheelchair Service - BAR168 East Sussex Wheelchair Service - ESX168 West Hampshire, Southampton, and IOW Wheelchair Service - HAI168 Kent and Medway Wheelchair Service - KEN168 Surrey Wheelchair Service - SUR168

If your Wheelchair Service is not listed, please contact your local Customer Services team directly.

Transport Information Guide

Transportation information for individuals with specialist buggies and wheelchairs

Are you looking for accessories to use with a wheelchair or buggy when travelling in a motor vehicle?

Please read this guide along with the travel safe information that can be found at the end of the leaflet as well as the user guide for your wheelchair or your child’s buggy. Remember that, wherever possible, children must use a suitable child restraint fitted to a vehicle passenger seat and adults must transfer to the passenger seat of a vehicle and use the approved restraints.

Guide created in collaboration with PMG

ROS085 Transport Information Guide

Download View Online

Health and Wellbeing Outcomes

Wheelchair Outcomes Assessment Tools

We utilise the Wheelchair Outcomes Assessment Tools (WATCh and WATCh-Ad), a patient-centred outcome measure developed by the Centre for Health Economics and Medicines Evaluation (CHEME). The WATCh tools allow wheelchair users to select the most important outcomes and give an example of what they hope to achieve for each one.

If you are new to the Wheelchair Service and meet the eligibility criteria, you will be sent a WATCh Health and Wellbeing Outcomes form to complete before your appointment.

Download an example of the WATCh form for Children, as well as te WATCh-Ad version for adults from this page.

WATCh and WATCh-Ad Generic Questionnaires

Children's Form Adult's Form