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NHS Approved Repair Services

This page contains details of the NHS Approved Repair (AR) Services that we provide.

Ross Care is proud to provide NHS Approved Repair (AR) Services across the UK. If you would like to contact one of our NHS Wheelchair Services or shops, please visit our Contact page to access the map of all of our locations and details of how to contact them.

NHS Wheelchair Services Map of all Locations

Accessible Information

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Repairs and maintenance icon

About Approved Repair

We provide free repairs and maintenance for NHS wheelchairs and associated equipment on behalf of Wheelchair Services across the UK. For specific repair needs or general inquiries, you can contact Ross Care or the local Wheelchair Service in your area.

Wheelchair repairs must only be completed by your local Wheelchair Service or Approved Repairer Service. This is a free repair and maintenance service for equipment supplied by the NHS. Please do not attempt to repair or modify your wheelchair yourself. 

Service Users should be given a contact number for the approved repairer (AR) service at the handover of equipment, or the repairer information may be on your last appointment letter. If you contact your AR they can complete repairs to NHS wheelchairs for free. If the problem cannot be repaired they will escalate the issue with the Wheelchair Service.


Our Approved Repair Service Centres

Please note, calls to our service centres may be monitored for security and training purposes.

Location Areas Covered Contact
Birmingham Wheelchairs and Repairs; Birmingham, Coventry, Walsall, Sandwell, Sutton Coldfield, Solihull, Wolverhampton, and Worcestershire Tel: 0121 328 0227

Unit 42, Gravelly Hill Industrial Park, Birmingham, B24 8HZ
Carlisle Approved Repairs; Carlisle and North Cumbria Tel: 0300 303 0123

Unit 1, Petteril Terrace, Carlisle, CA1 2PS
Cornwall Approved Repairs; Cornwall Tel: 01228 674 664

Unit 42, Gravelly Hill Industrial Park, Birmingham, B24 8HZ
Dudley Approved Repairs; Dudley Tel: 01384 886 510

Unit 42, Gravelly Hill Industrial Park, Birmingham, B24 8HZ
Leeds Approved Repairs; Leeds, Wakefield and Mansfield Tel: 01384 886 510

Unit 42, Gravelly Hill Industrial Park, Birmingham, B24 8HZ
Lowestoft Approved Repairs; Lowestoft and Waveney Tel: 01502 448 910

Unit 11, Barley Way, Lowestoft, NR33 7NH
Manchester Wheelchairs and Repairs; Oldham, Stockport, Tamseside, and Glossop Tel: 0121 328 0227

Unit G7, Lowfields Business Park, Navigation Close, Elland, HX5 9HB
Mold Approved Repairs; North Wales Tel: 01352 744 640

Queens Lane, Bromfield Industrial Estate, Mold, Flintshire, CH7 1JR
Gateshead/Newcastle Approved Repairs; North Tyneside, South Tyneside, Newcastle and Gateshead, Sunderland, North Durham, South Durham, Hartlepool, Kielder, Cramlington, North Tees, South Tees Tel: 0191 4155 151

Unit 4, Crowther Industrial Estate, Washington, Tyne and Wear, NE38 0AE
Nottingham Wheelchairs and Repairs; Nottingham Tel: 0115 6848 275

Units 3-4, Tyler Way, Sheffield, S9 1DT
Preston Approved Repairs; Lancashire and South Cumbria Tel: 01772 696 200

Unit 2 Lincoln Park, Walton Summit Road, Walton Summit, PR5 8NA
Rochdale Wheelchairs and Repairs; Haywood, Middleton, and Rochdale Tel: 0345 120 4992

Unit G7, Lowfields Business Park, Navigation Close, Elland, HX5 9HB
Sheffield Approved Repairs; Barnsley, Sheffield, and Worksop Tel: 0114 242 1257

Units 3-4, Tyler Way, Sheffield, S9 1DT
Solihull Wheelchairs and Repairs; Solihull Clinical Services Tel: 0121 820 4021

Repairs Service Tel: 0121 458 4111

Pocelanosa, Starley Way, Marston Green, Birmingham, B37 7HB
South West London (St Georges) Approved Repairs; Sutton, Merton, Wandsworth, and Kingston Tel: 020 8090 3704

Unit 4, Kingston Business Centre, Chessington, London, KT9 1HF
Suffolk Approved Repairs; Ipswich, Newmarket, Bury St Edmunds, and Lowestoft Tel: 01473 351 805

Unit 29 Bluestem Road, The Exchange, Ransomes Europark, Ipswich, Suffolk, IP3 9RR
Wallasey Approved Repairs; Crewe, Halton & St. Helens, Liverpool, Macclesfield, Wigan, Wirral & Chester, South Sefton, and Southport Tel: 0151 653 6000

Westfield Road, Wallasey, Merseyside, CH44 7HX
Warwickshire Approved Repairs; Warwickshire Tel: 0333 234 0303

Unit J, Swiftfields, City Park, Welwyn Garden City, Hertfordshire, AL7 1LT
Welwyn Garden City (Southern Hub) Approved Repairs; Bedfordshire, East Berkshire, and West Berkshire Tel: 0800 0742 330

Unit 7, Titan Business Centre, Spartan Close, Leamington Spa, CV3 6RR
Wigan Wheelchairs and Repairs; Wrightington, Wigan, and Leigh Clinical Services Tel: 0330 707 1313

Repairs Service Tel: 0151 6536 000

Claire House, Phoenix Way, Ince-in-Makerfield, Wigan, WN3 4NW

Traveling to another part of the UK? 

The Right to Travel UK initiative is designed to support wheelchair users whose NHS provided wheelchair/buggy has broken down or developed a fault when travelling out of their home area within the UK. The “Right to Travel UK” campaign has been set up by the National Wheelchair Managers Forum (NWMF) to provide support to our wheelchairs users requiring wheelchair or buggy repairs when out of their home area.

If you need a repair away from home (within the UK), please contact your home Wheelchair Service and notify them of the fault with your wheelchair. Your Wheelchair Service will be able to provide the contact details of the nearest Wheelchair Service to you. “Right to Travel” is only for NHS provided wheelchairs. People with privately purchased wheelchairs are advised to contact a mobility shop in the local area.

Download the NWMF Right to Travel UK guide Visit the NWMF Directory of Services