Surrey Wheelchair Service is being rebranded!
You will start to notice our vans changing from the Millbrook branding to Ross Care.
These photos show the new designs you will see when we come out for repairs, delivery and when eligible, home visits.
Surrey Wheelchair Service News
A welcome from the CHEO
Hello, my name is Alex and I am the Community Health and Engagement Officer for the Surrey Wheelchair Service. As a wheelchair user myself I draw on my lived experience as a disabled person and the experiences of users to drive improvements in the service.
I bring my lived experience of over 25 years as a wheelchair user to the role. As a community connector, I communicate with and gather resources from local care services, charities, and advocacy/user groups that can actively support you.
Some of the activities I support include:
- Helping Service Users and carers understand what other disability and health support they can access
- Connecting with and working alongside other Health & Social Care providers to tackle issues with multiple facets.
- Coordinating the quarterly Wheelchair User Forum.
- Exploring and promoting local services and charitable initiatives that benefit our Service Users.
- Updating our Service Users on our latest news and developments.
- Support case progress when needed, helping resolve issues when they occur.
- Signpost to possible funding support for those exploring Personal Wheelchair Budget options.
We recognise that incorporating Service User insight is vital for continually improving patient experience; the CHEO role is responsible for driving improvement by involving users in a co-productive process and gathering users' views of how the service can better meet the needs of users, their families and carers.
