Establishing Eligibility
If you are a Healthcare Professional and want to refer to our service, please read the relevant eligibility criteria carefully to make sure your client is eligible for the service.
Establishing Eligibility
Information for Healthcare Professionals
The information on this page is intended to help Healthcare Professionals refer new clients to us. We can only accept referrals from appropriately qualified Healthcare Professionals.
If you are a service user or their family member/carer, please refer to our Service User Information page for guidance and useful information on the services we provide.
Eligbility Criteria
Referrals must meet the criteria to be accepted, if you are a Healthcare Professional and want to refer to our service, please read the relevant eligibility criteria carefully to make sure your client is eligible for the service.
If your service user requires a short term loan of a wheelchair, please contact The Red Cross (other providers may be available).
Hire a Wheelchair
Wheelchair Hire from the British Red Cross
We do not provide wheelchairs for short-term use, for example, during recovery from a broken leg.
If your service user requires a short term loan of a wheelchair or does not meet the eligibility criteria, they may wish to contact The Red Cross (other providers may be available) to hire a wheelchair.
Personal Wheelchair Budget (PWB)
A Personal Wheelchair Budget, or PWB, is a resource available to give service users more choice over their wheelchair provision, offering them more control, so that their postural and mobility needs can be included in their wider care planning.
Service Users may be eligible to access a PWB whenever they require a new wheelchair, either because their clinical needs have changed or if their existing wheelchair is no longer fit for purpose.
Contact Your Local Service
If the eligibility criteria for your service is not available on this page, please contact the local team directly for a copy of their eligibility criteria. A map of all the services we provide across the UK can be found below:
