Personal Wheelchair Budget A Personal Wheelchair Budget, or PWB, is available to support wider wheelchair choice within NHS-commissioned services.

NHS Surrey Wheelchair Service logo

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What is PWB?

A PWB is a resource available to give you more choice over your wheelchair provision, offering you more control, so that your postural and mobility needs can be included in your wider care planning. 

You may be eligible to access a PWB whenever you require a new wheelchair, either because your clinical needs have changed, or if your existing wheelchair is no longer fit for purpose. 

The PWB scheme enables individuals to take advantage of other funding sources as well as Wheelchair Service funding. This could be via other statutory agencies or charitable organisations, or you may wish to make a financial contribution yourself. This is not to reduce what is on offer but to consider how your wider care needs could be met with a joined-up approach and by pooling resources.

PWB Service User Connections Graphic
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Health and Wellbeing Outcomes

Wheelchair Outcomes Assessment Tools

We utilise the Wheelchair Outcomes Assessment Tools (WATCh and WATCh-Ad), a patient-centred outcome measure developed by the Centre for Health Economics and Medicines Evaluation (CHEME). The WATCh tools allow wheelchair users to select the most important outcomes and give an example of what they hope to achieve for each one.

If you are new to the Wheelchair Service and meet the eligibility criteria, you will be sent a WATCh Health and Wellbeing Outcomes form to complete before your appointment.

During your assessment, our wheelchair therapists will help you identify your health and wellbeing goals and desired outcomes. We will co-design a care plan that supports these outcomes and any wider care plans you have, discuss your equipment options with you, and explain what a PWB is and how it can help meet your needs.

Photograph of a clinician and service user going through a WATCh Assessment Form
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What are the PWB Options?

1 Notional NHS PWB

You will be shown the free NHS wheelchair that would be prescribed to meet your individual clinical needs. This will be from a range that has already been agreed with service commissioners. The value of this wheelchair is the value of your PWB. If you accept this wheelchair, there will be no cost to you.

This wheelchair remains the property of the Wheelchair Service and the Wheelchair Service will carry out all necessary maintenance and repairs, free of charge.

2 Notional Top-Up PWB (also known as Notional Plus)

You can choose to have additional features fitted to the wheelchair prescribed by the Wheelchair Service but you will have to pay the extra cost of these. The wheelchair remains the property of the Wheelchair Service, the maintenance and repairs will be carried out free of charge. The only costs for which you will be liable will be the cost of any of the additional features if they have to be replaced.

A PWB cannot be used for some additional features such as power-assist devices for manual wheelchairs. Your wheelchair clinician will be able to give you some guidance on this.

Examples of features that are chosen under the Top-Up option include:

  • Powered seat riser
  • Powered elevating leg rests
  • Lights for powered wheelchairs
  • Headrests for transport
  • Hub brakes

3 Notional Alternative PWB (also known as Notional Plus)

You can choose an Alternative wheelchair from within the Wheelchair Service range as long as you pay any cost over and above the cost of the NHS provision. Again, the Wheelchair Service will own the wheelchair and will be responsible for all maintenance and repairs. The wheelchair must meet your clinical needs and your choice must be approved by the Wheelchair Service.

4 Third Party PWB

You can also choose a different model of wheelchair that is not in the range offered by the Wheelchair Service. It must meet your clinical needs and your choice must be approved by the Wheelchair Service.

A Third Party PWB includes an additional sum to cover maintenance and repairs. The wheelchair will belong to you, and you will be responsible for all the costs of its maintenance and repairs.

The PWB can only be used towards the purchase of a wheelchair of the same specification. This means that you cannot use a PWB based on a manual wheelchair to purchase a powered wheelchair, nor can you use a PWB based on a Class 2 powered vehicle to purchase a Class 3 vehicle. You can only purchase a wheelchair under this option, after the Wheelchair Service have authorised your choice. A Third Party PWB is not offered retrospectively.

Options Overview

Notional PWB options

NHS provision (Notional)

  • You can have a clinically-appropriate model from the NHS Wheelchair Service range
  • The wheelchair is owned by the Wheelchair Service
  • The Wheelchair Service is responsible for all maintenance & repair costs
  • No cost to you

Notional PWB options

Top-Up (Notional Plus)

  • You can have additional features fitted to the wheelchair provided by the NHS
  • The wheelchair is owned by the Wheelchair Service
  • The Wheelchair Service is responsible for all maintenance & repair costs
  • You pay the cost of the additional features PLUS The cost of any replacement Top-Up parts

Notional PWB options

Alternative (Notional Plus)

  • You can upgrade to an Alternative model within the NHS Wheelchair Service range
  • The wheelchair is owned by the Wheelchair Service
  • The Wheelchair Service is responsible for all maintenance & repair costs
  • You pay the difference between NHS provision and your chosen wheelchair

Third Party PWB

  • You can choose a model of wheelchair outside of the NHS range, provided it meets your clinical needs
  • You own the wheelchair
  • You pay all repair costs
  • You pay the difference between NHS provision and your chosen wheelchair

Testimonials

Wheelchair users Adam and Alex speak about how Personal Wheelchair Budgets have worked for them:

Information Guides

We have put together some guidance and considerations for Healthcare Professionals, available to download below:

Front cover image for ROS129 Personal Wheelchair Budgets: Your Questions Answered

Your Questions Answered: Information and Guidance for Service Users

Next Steps and the Application Process for Top-up & Alternative PWB

Next Steps and the Application Process for Third Party PWB