It is great to have the opportunity through this newsletter to discuss the important work of the Wheelchair Alliance, so thank you for taking the time to read this. My name is Nick Goldup the Chair and, since February, the Chief Operating Officer of the Alliance.

My name is Amber and I have been with the Wheelchair Service for over 8 years. Previous to that I worked in retail and had no idea about the intricacies of the wheelchair service or even the equipment. So, day one of working for our approved repair service at the time in customer service was interesting.