Ross Care is proud to have achieved an ‘Excellent’ 4.8-star rating on Trustpilot, based on more than 800 reviews from service users across our NHS Wheelchair Services and Approved Repairer contracts.

The rating reflects the dedication and professionalism of colleagues across the organisation, with reviews consistently highlighting responsive communication, person-centred support and a commitment to delivering high-quality care. Service users frequently praise the friendliness, reliability and expertise of Ross Care teams, as well as their willingness to go above and beyond to meet individual needs.

Ross Care is proud to have been recognised in the Financial Times UK’s Best Employers 2025 list, ranking 406th out of 500 organisations nationwide.

The annual ranking is based on independent feedback from around 20,000 employees across the UK, with participants asked whether they would recommend their employer and to evaluate organisations within their sector.

This recognition reflects the positive culture created by colleagues across Ross Care and our commitment to creating an environment where people feel valued, supported and able to thrive. We believe that recognising, developing and investing in our people is fundamental to maintaining the high standards of service.

Over the past year, Ross Care has continued to build strong relationships with Service Users, carers, healthcare professionals and local organisations through a wide range of engagement activities across our Wheelchair Services.

By attending wellbeing fairs, SEND events, community roadshows, support groups and local networking forums, our teams have helped raise awareness of available support. These activities have also created valuable opportunities to listen and respond to feedback from wheelchair users, carers and families.

Ross Care is pleased to announce the successful mobilisation of the new Cambridgeshire and Peterborough Wheelchair Service, commissioned by NHS Cambridgeshire and Peterborough Integrated Care Board (ICB), which commenced on 11 May 2026. The service provides wheelchair assessment, provision, maintenance and repair services for wheelchair users across the region.

We are also delighted to confirm that Ross Care has been awarded the Staffordshire Wheelchair Service, commissioned by NHS Staffordshire and Stoke-on-Trent Integrated Care Board, with mobilisation currently underway ahead of service commencement in October 2026.

In addition, Ross Care has successfully retained the contract for the Specialist Wheelchair Service for Children, Young People and Adults, commissioned by NHS Nottingham and Nottinghamshire Integrated Care Board...

Ross Care was delighted to attend the 25th Annual Kidz to Adultz South exhibition at the Farnborough International Exhibition & Conference Centre in May.

The event provided an excellent opportunity for teams from our NHS Wheelchair Services, including Surrey, East Sussex, Hampshire, Kent and Barnet, to engage directly with service users, families, carers and healthcare professionals. Throughout the day, colleagues welcomed visitors to the Ross Care stand, offering advice, answering questions and providing support in an accessible and friendly environment.

Ross Care is delighted to announce that we will be exhibiting at the 25^th Annual Kidz to Adultz South exhibition, taking place on Tuesday 12^th May 2026 at the Farnborough International Exhibition & Conference Centre.

As a leading provider of NHS Wheelchair Services, we are looking forward to meeting service users, families, carers and healthcare professionals from across the South East for what promises to be an informative and engaging event.

Ross Care and Medequip recognise a year of achievement at the 11th annual Big Thank You Day Awards, held on 27 January 2025 at the Chesford Grange Hotel in Kenilworth. 

The event brought together employees from across Ross Care, Medequip, Consolor, Medequip Connect and Manage at Home, in a shared celebration of the people who work tirelessly every day to provide essential services to communities across the UK.

Ross Care is delighted to announce that we have been named the winner of the Community Engagement Award by the British Healthcare Trades Association. This recognition reflects the fantastic work taking place across our organisation to actively engage with Service Users in their communities and support their wellbeing.

We are delighted to announce that Ross Care is joining forces with sister organisation, Medequip as official shirt sleeve sponsors for Rotherham United Community Trust’s (RUCT) upcoming 100 Miles for 100 Years fundraising challenge.