Welcome to the Staffordshire and Stoke-on-Trent Wheelchair Service website

From the 1st of October 2026, Ross Care will be the new Wheelchair Service provider for  service users living in Staffordshire and Stoke-on-Trent boroughs. 

Beginning on 1st October 2026, AJM Healthcare will no longer be providing wheelchair services for people in Staffordshire & Stoke-On-Trent, as Ross Care has been commissioned as the new provider. Ross Care’s dedicated team will deliver a comprehensive service that covers the entire service user pathway for the new Wheelchair Service. 

Ross Care’s dedicated team will deliver a comprehensive service that covers the entire service user pathway for the new Wheelchair Service. Where applicable, the current staff will carry on providing your care by transferring to the new provider from 1st October 2026. If you have an appointment scheduled up until 30th September 2026, please be assured this will go ahead as planned provided by AJM Healthcare.

Where applicable, the current staff will carry on providing your care by transferring to the new provider from 1st October 2026. If you have an appointment scheduled up until 30th September 2026, please be assured this will go ahead as planned provided by AJM Healthcare.


New Contact Information from the 1st October 2026 From the 1st October 2026 - please continue to contact AJM before this date.

Accessible Information

Requesting information in an alternative format

To request information or any of our key documents in an alternative format such as braille, easy to read, larger print, audio or other format, please email us at enquiries@rosscare.co.uk quoting the publications title plus the format you require. You can also send us a message online.

Check icon

Our Service Will Provide

A photograph of a service user and one of our clinicians in clinic. The service user is sat on a plinth and is discussing her power wheelchair with the wheelchair service clinician.
Assessments icon

Assessments

We provide all assessments at our specially designed, modern service centres.

A photograph of a specialist seating technician who is wearing a Consolor-branded shirt.
Puzzle piece icon

Customised Seating

We offer a specialised seating service for people with complex postural needs.

A photograph of a warehouse technician making adjustments to the wheels on a manual wheelchair.
Repairs and maintenance icon

Repairs and Maintenance

We provide a flexible repair and maintenance service to keep your wheelchair in good working order.