Requesting Information in an Alternative Format
Please get in touch if you require any of our key documents or information in an alternative format such as Braille, Easy Read, larger print, audio or another language.
enquiries@rosscare.co.uk
Send Your Request Via Email
Send Us A Message Online
Send Your Request Via Message
How to Request an Alternative Format
You can request information in alternative format at any time by contacting us via email, telephone, or using the "request an accessible format" message box on this page. Alternative formats may include large print, Braille, Easy Read, or audio or another language.
When requesting information in an alternative format, please quote the publications title plus the format you require.
🏴 Rydym yn croesawu gohebiaeth yn Gymraeg ac ni fydd unrhyw oedi wrth ymateb i ohebiaeth a dderbynnir yn Gymraeg. Cliciwch ar y faner ar frig y dudalen i ddewis.
We welcome correspondence in Welsh and there will be no delay in responding to correspondence received in Welsh. Click the flag at the top of the page to select Welsh translation.
Contact Your Local Service
You can also request information in an alternative format from your local Ross Care Customer Services team, in person, over the phone or via email - find contact information for your local service below.
Use the map below to search for your local service or shop. You can filter your search using your current location as well as by searching for a postcode or location.
N.B. Please note, results are listed closest first, which may not be your NHS Wheelchair or Approved Repair Service provider. If in doubt, please contact us using the information on your referral letter.

