Are you a wheelchair user, carer, or family member of a wheelchair user? Would you like to help shape better services?

Our Community Health Engagement Officer (CHEO), Emily, chairs a quarterly service user engagement and improvement board meeting for service users, their relatives and carers, stakeholders, external professionals and organisations and anyone in the wider community who has an interest in the local NHS wheelchair and repair service. 

🗓️  Wednesday 7th October 12pm – 1pm
📍  Online via Teams 

We are pleased to display our new feedback posters in both our Hampshire and Isle of Wight service centres, with a QR code option, as well as options to provide feedback via our website, WhatsApp, telephone, email and in person or by writing to us with our full postal address displayed. We are pleased to offer various channels to provide your feedback, allowing for inclusivity and accessibility for all. These posters were co-designed with service users who attend the Ross Care wheelchair service user forum in Hampshire and Isle of Wight. A big thank you to those who took part and helped us to provide new feedback posters to all wheelchair users, relatives, carers and professionals who visit our service.

Are you a young person aged 18 – 25yrs and a wheelchair user? Do you know someone who is, and would be interested in sharing feedback? Tell us about your recent experience of Ross Care NHS Wheelchair & Repairs service in West Hampshire, Southampton & Isle of Wight!

NHS Hampshire and Isle of Wight is running a survey to understand the experiences of wheelchair users who are currently using services.

What will the survey do?

• Gather insights on wheelchair users' experiences.
• The findings from this survey will help inform the commissioning of services as we begin the procurement process for wheelchair services in Hampshire and the Isle of Wight later this year.

Provide an opportunity to be involved further to help shape the service in the short and longer term.

Come along to our working group. The first session will be on Wednesday, September 17th, 2025, on MS Teams from 11 am to 12:30 pm, and then every third Wednesday of the month.